Privacy Policy & Cookies Policy

Who are Premier Wholesale Foods?

Premier Frozen Foods Limited is the trading name of Premier Wholesale Foods Reg no: 03452748, Registered in England & Wales.

What is your privacy policy?

Premier Frozen Foods is committed to protecting your privacy. We value our visitors and endeavour to create an enjoyable and valuable shopping experience when visiting our website.

Is your website secure?

We promise that your personal information is secure. We use reputed payment gateways provided by Handepay Merchant Services. Every transaction is processed by Handepay Merchant Services using the latest industry standards for secure online credit card transactions. Secure servers protect your information using advanced encryption and firewall technology throughout the payment process.

Note:  We do not process or store any credit/debit card details on our website and they are handled by Handepay Merchant Services directly.

What information do we collect?

When you place an order from our web site, we may collect the following information in order to promptly and securely process your order: your name, telephone number, email address, delivery address, billing information, products purchased

How do we use customer information?

We use information we collect from you to process your orders.

Who else sees your information?

We do not disclose your information outside of our organisation. It is solely used in order to process your order and delivery effectively.

What we do with your information?

Your privacy is a very sensitive subject for us and we take it very seriously. We take all measures to provide a safe environment with security procedures in place to ensure proper storage and careful retrieval of information so that nothing improper happens to your personal information while under our control. Our privacy policy is simple: we will not sell, barter, give away or rent your personal information to any third party outside Premier Frozen Foods Limited.

What are cookies?

Cookies are small pieces of information that are stored by your browser on your computers hard drive. Our cookies do not contain any personally identifying information. We may use cookies to store visitors preferences, record session information, record user specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to the site, record past activity at a site in order to provide better service when visitors return to our site and customise page content based on visitors browser type or other information that the visitor sends.

Social Media and Marketing

We use anonymous information gathered from our social media accounts to increase our products range and provide our customers with better service in full compliance with GDPR regulations.